Paradise8 ID and Passport Verification Guide

Which ID documents can you actually use?

Only a handful of documents count. Paradise8 keeps the identity list tight because a national photo ID is the one file that proves you are who your account says you are, and that you are over 18.

Three documents pass the check:

• Passport — the photo page, showing the machine-readable strip at the bottom.
• Driving licence — both the front and the back, since the reverse carries data the front leaves off.
• National ID card — front and back, where your country issues one.

The document has to be valid, not expired, and government-issued. A student card, a library card or a work badge will not do the job, however official they look. Whichever file you pick, the reviewer matches four details against your profile: your full name, your date of birth, the document number, and the expiry date. All four need to sit in one legible frame.

You do not need to dig out every ID you own. Paradise8 asks for one identity document, not three. Pick the one you can photograph most clearly and skip the rest. If you deposited with a card, you will later verify that card too, but that sits under proof of payment rather than the identity step covered here.

One more thing catches people out. The name on your Paradise8 account must match the name on the ID exactly. If you registered as "Sam" but your passport reads "Samuel", edit your account details first, then upload. A mismatch bounces the file straight back.

Passport, ID card or driving licence — which should you send?

All three are accepted, but they are not identical in how smoothly they clear. Some carry more of the data the reviewer wants on a single page, which cuts the odds of a re-upload. The table below lines them up so you can pick the one that gives you the least friction.

The passport wins on convenience. One page carries everything, and its machine-readable zone lets automated checks confirm the details in seconds. A driving licence is the strongest all-rounder because the address on the back can support your proof-of-address step too, though you still upload a separate utility bill for that stage. Whatever you choose, send a colour image rather than black and white. JPG, PNG and PDF all upload fine.

Why do ID photos get rejected?

Most rejections come down to the picture, not the document. The ID itself is usually valid. The reviewer simply cannot read every field, so the file comes back for another try.

These are the errors that trip up the identity stage most often:

• Glare across the photo. Flash and overhead lights bounce off the laminate and wash out the text underneath.
• A cropped corner. If an edge sits outside the frame, the document reads as incomplete and fails automatically.
• Blur. A shaky hand or a lens that will not focus turns the document number into a smudge.
• Only one side of a two-sided document. Send just the front of a licence and the reviewer is missing half the data.
• An expired document. Even a day past the expiry date and the file is invalid.
• Edited or filtered images. Any crop, rotation or brightness tweak flags the file as tampered, even when the intent was innocent.

Two subtler issues cause trouble as well. A document held at a sharp angle skews the text and confuses the automated reader, and a busy background such as a patterned tablecloth makes the software struggle to find the document edges. Plain surface, straight-on angle, both problems gone.

There is a knock-on cost to every rejection. A bounced file does not just fail; it restarts your review clock, so a resubmission that could have cleared in an afternoon now stretches into the next day. Getting the shot right the first time is the single fastest route through KYC.

Worth remembering: the reviewer is a person doing a routine check, not an obstacle. Give them a document they can read at a glance and they clear it at a glance.

How do you photograph your ID the right way?

A clean image takes about a minute. Follow these steps and your identity file should sail through on the first attempt.

1. Lay the document flat on a plain, dark surface. A wooden table or a sheet of dark card gives the edges contrast so nothing gets lost against the background.
2. Turn off the flash and shoot in daylight, or under an even lamp positioned to the side. Side light kills the glare that direct flash creates on laminate.
3. Hold the phone parallel to the document, straight on rather than at an angle. A tilted shot distorts the text and the machine-readable strip.
4. Fill the frame with the whole document, keeping a small margin on every side. All four corners must stay inside the shot.
5. Tap the screen to lock focus on the text, then wait a beat before you press the shutter so the image settles sharp.
6. Check the photo before you upload. Read the name, date of birth, document number and expiry on your own screen. If you can read all four, the reviewer can too.
7. For a two-sided document, repeat the process for the back and upload both files together.

Save each image as a clear colour photo and upload it in your account dashboard under the verification tab. If you would rather verify early, you can. Registration takes a couple of minutes, deposits start at £10, and you can play straight away while KYC runs in the background. Clearing the identity check ahead of time means your first cash-out, from the £20 minimum upward, leaves without a hold. When your address and payment documents are ready too, see the full list of verification documents and the verification timeline, and review every deposit and withdrawal method before you fund the account. New players can also grab the current free chip once verified.

ID and passport verification: your questions answered